Final launch preparation — the protected order, manual payment review and manual ZIP-email workflow are ready. Public payment remains paused until legal, security and launch checks are complete.
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BA Consultancy

Support, Data Rights & Grievance Contact

Use this channel for order help, payment review, email correction, resend, refund review, privacy requests and grievances.

Last updated 20 September 2026
At a glance
  • Support email: customerbaconsultancy@gmail.com
  • Acknowledgement target: within 48 hours; resolution target: within 30 days.
  • Never send a UPI PIN, OTP, bank password or identity document unless a lawful and necessary process clearly requires it.
Complete policy

Read the sections that matter to you

Each section stays collapsed until you choose to open it.

1. Contact detailsOpen to read the full section.

Operator: BA Consultancy, operated by BHAVANI ADVANCED TECHNOLOGIES. Grievance contact: Grievance Officer — BA Consultancy. Email: customerbaconsultancy@gmail.com. Correspondence address: 4, Doddapete, Ranebennur, Haveri, Karnataka 581115, India. GST registration: GST registered — GSTIN 29GAFPB9063P1ZZ.

2. What support handlesOpen to read the full section.
  • Order recovery and payment-detail correction.
  • Manual payment verification questions.
  • Missing ZIP email, attachment correction and resend.
  • Eligible refund or duplicate-payment review.
  • Access, correction, updating or erasure requests relating to personal data.
  • Security, privacy or consumer grievances.
3. What to includeOpen to read the full section.

Include the order reference and the matching phone or email used for the order. Describe the issue briefly. Do not send a UPI PIN, OTP, bank password, card PIN or unrelated identity document.

4. Response standardOpen to read the full section.

BA Consultancy aims to acknowledge a support or grievance email within 48 hours and target resolution within 30 days. Urgent payment and delivery problems are handled as quickly as reasonably possible. Complex disputes or lawful record requests may take longer, with updates where appropriate.

5. Data-rights verificationOpen to read the full section.

To protect customer data, a rights request must be matched to the order reference and corresponding contact information. BA Consultancy will ask only for information reasonably necessary to verify the requester.