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1. Delivery methodOpen to read the full section.
The product ZIP stays on the administrator’s local device and private backup. After payment verification, it is attached manually to an email sent to the customer’s submitted address.
2. Delivery windowOpen to read the full section.
The normal target is 4–8 fulfillment hours after payment verification. Only time within 9:00 AM to 9:00 PM IST, every day is counted; a request outside the window starts counting when the next fulfillment window opens. Unusual payment investigations, email corrections, outages or high order volume may require additional time, and support will provide an update when possible.
3. Customer checksOpen to read the full section.
The customer should enter the email carefully and check Inbox, Spam and Promotions. If the email is missing after 10–15 minutes from the sent confirmation, contact customerbaconsultancy@gmail.com with the order reference.
4. Resend and correctionOpen to read the full section.
An incorrect email can be corrected after reasonable verification. If an address is corrected after a send was recorded, the order returns to the resend queue so the website does not falsely claim the new address already received the ZIP.
5. Sent confirmationOpen to read the full section.
The customer page shows a sent or resent message only after an administrator confirms that the correct ZIP was attached and emailed. Opening an email draft does not mark the order delivered.